Pathway to Certificate III in Individual Support

Accredited units

  • (CHCCOM005) Communicate and work in health or community services
  • (CHCLEG001) Work legally and ethically
  • (HLTWHS002) Follow safe work practices for direct client care
  • (HLTINF006) Apply basic principles and practices of infection prevention and control
  • (CHCDIV001) Work with diverse people
  • (CHCCCS038) Facilitate the empowerment of people receiving support
  • (CHCDIS020) Work effectively in disability support
  • (CHCDIS011) Contribute to ongoing skills development using a strengths-based approach
  • (CHCDIS012) Support community participation and social inclusion​

Course Overview

Are you passionate about helping others and making a real difference in people’s lives? The Pathway to CHC33021 Certificate III in Individual Support is the perfect first step toward a fulfilling career in the aged care and disability support sector.

This course is a part qualification that covers core skills and units from the CHC33021 Certificate III in Individual Support (Ageing and Disability). You will also gain hands-on experience through a structured work placement, allowing you not only build practical skills in aged care and disability support but also to understand industry requirements and regulations and explore future career and study opportunities.

After successfully completing this course, you can enrol in the full CHC33021 Certificate III in Individual Support (Ageing and Disability). The units you’ve completed will be credited toward your full qualification, so you’ll only need to finish the remaining components.

Additionally, some students use this pathway to secure a Traineeship, allowing them to complete the full qualification while gaining real-world experience in the industry. Others may explore different career options – in this case, you will receive a Statement of Attainment for the completed units.

If you’re looking for a career with purpose, flexibility, and job security, the Pathway to CHC33021 Certificate III in Individual Support course is the ideal starting point. With Australia’s aged care and disability sectors growing rapidly, now is the perfect time to enter this rewarding sector.

Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Epping, Mt Druitt Richmond and Ryde. Enrol today or enquire now!

Learn more about this course

What you will learn

Course outline

In this course, you will learn:
  • How to use different communication styles for the elderly
  • How to use various mobility and transfer equipment Infection control procedures
  • How to empower the elderly or people with a disability and support them to maintain their independence to ensure they have a quality life
  • How to work legally and ethically
  • The use of alternative strategies and techniques to communicate with people who have a disability
  • Safe manual handling techniques when providing support to people with a disability
  • How to facilitate the empowerment of people with a disability
  • How to contribute to the ongoing skills development of the person with a disability using a strengths based approach
  • How to encourage community participation and social inclusion

Course outcome

By the end of the course you will be able to confidently utilise the technical skills and knowledge gained to provide individualised support to the elderly, who require a variety of support needs, while applying:

  • Knowledge of procedural practices setting
  • Strategies to manage legal and ethical compliance in an organisational context
  • A person centred approach
  • Strategies that will maximise independence
  • Active support that facilitates the empowerment of service users
  • Practices to work within legal and ethical guidelines of direct care

What is involved

Time commitment

All students will undertake face-to-face or livestream video training, home study and 120 hours work placement. The amount of home study required is dependent on the experience of the student and is in addition to face-to-face or livestream video training hours.

Assessment

Assessment (including recognition of prior learning) must:
  • Meet the requirements of the relevant training package or accredited course, and
  • Be conducted in accordance with the principles of assessment and the rules of evidence, and
  • Meet workplace and, where relevant, regulatory requirements.
For this course assessment will entail the following:
  • Assessment methods include written and oral tasks, practical tasks and observation by the assessor. You will be informed when assessments are to take place.

Work placement

Students are required to complete 40 hours of work placement in an disability service.
Please note: The practical workplace component is scheduled during the course. Disability centres will have a start time between 6:30am and 9:00am
Before commencing work placement, you will be required to obtain one or all of the following which will be confirmed during the enrolment process and at your course induction. If required Macquarie Community College will assist you with this application process:

  • A current NDIS Worker Check (NDISWC) – (free of charge for volunteers)
  • A current National Police Check (between $30-$60)
  • An up-to-date NSW vaccination record, showing proof of double COVID vaccination, COVID booster and yearly flu vaccination as required by Disability centres
  • Suitable work placement clothing is required. i.e., black pants, white polo shirt and leather (or leather like) fully enclosed shoes with non-slip soles

What you need to know

Entry requirements

An appropriate level of language, literacy and numeracy (LLN) skills is required to enrol in this course. Macquarie Community College may conduct an LLN assessment as part of the pre-enrolment process.

What you need to provide

All course material will be provided and is included in course fees.

  • You will need a pen and paper for taking notes.

Fees and government subsidies

The NSW Government’s Adult and Community Education (ACE) Program provides affordable, local training and education to NSW communities. Under the ACE program, participants, employers, delivery partners and providers and the government collaborate to improve learning outcomes for learners and meet community training needs.
The ACE Program will also offer support to small business owners and their staff by providing fully subsidised accredited and non-accredited training in targeted courses in information technology, business services or foundation skills.
*Eligibility criteria apply. This training is fully subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria.
Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility:

  • Eligible for Subsidised Training: Fee-Free
  • Non-Eligible for Subsidised Training: Price on Application

If you're a prospective student, employer or service provider please visit https://www.macquarie.nsw.edu.au/adult-and-community-education/ for more information where you will find everything you need to know about the ACE program before you enrol.
Contact us today or call on 1300 845 888 to check your eligibility.

What you can do next

Career pathway

If you successfully complete the Pathway to CHC33021 Certificate III in Individual Support and decide to continue to work towards a career in the care industry you can apply to complete the remainder of the qualification. Either during or at the completion of this qualification you may be able to undertake roles such as:
  • Care Worker
  • Group Home Disability Support Worker
  • Day Care Centre Disability Support Worker
  • Home Care Support Worker
  • Assistant in Nursing

Study pathway

Upon completion of the full CHC33021 Certificate III in Individual Support (Ageing and Disability), you may go on to study CHC33021 Certificate III in Individual Support (Ageing and Disability), Diploma or Bachelor courses in Allied Health areas.

Class details

RTO 90033
Start Date28 April 2025
End Date11 August 2025
DaysMon, Tue
Time9.30am - 2.30pm
TutorVanessa Sharkey
Location Epping Campus

Class details

RTO 90033
Start Date15 May 2025
End Date22 August 2025
DaysThu, Fri
Time9.30am - 2.30pm
TutorJasmeet Khanooja
Location Online Zoom Class

Class details

RTO 90033
Start Date22 May 2025
End Date28 August 2025
DaysThu, Fri
Time9.30am - 2.30pm
TutorJodi Crozier

Class details

RTO 90033
Start Date16 June 2025
End Date13 October 2025
DaysMon, Tue
Time9.30am - 2.30pm
TutorLaila Kaawi
Location Blacktown Campus

Fees & Government Subsidies

At Macquarie Community College, we create and provide affordable and inclusive learning opportunities that meet the needs of individuals, organisations and communities.

Given the broad range of accredited and non-accredited programs offered by the College the fees and subsidies will vary depending on the course.

Fee for Service Courses 

Courses available on a fee-for-service basis will have the price clearly indicated within the class details. Additional fee information may also be found in the ‘’what you need to provide’’ section of the course details.

Funded Courses

Macquarie Community College delivers NSW government subsidised training, including training under the Smart and Skilled and Adult and Community Education (ACE) programs.

To access government subsidised training, including fee exemptions or concessions, you must meet the following criteria:

  • aged 15 years or older
  • no longer be at school
  • living or working in NSW
  • Australian OR New Zealand Citizen, Australian Permanent Resident OR a Humanitarian Visa Holder, OR a Partner Visa Holder whose sponsor is a current or past Humanitarian Visa Holder

When you enrol in a NSW government subsidised course you will be required to pay the Smart and Skilled student fee unless you qualify for a fee exemption.

For further information on NSW government subsidies visit the below funding pages.

Adult and Community Education 

Smart and Skilled 

Traineeships

NSW Fee Free Training 

Credit Transfer

Am I Eligible for Credit Transfers?

Credit Transfer (CT) is granted as a result of identifying learning outcomes already achieved through formal training. Credit outcomes may allow for entry into a qualification and/or provide credit towards the qualification. Credit Transfer given may reduce the time required for you to achieve the qualification.

To apply for Credit Transfer you will need to provide original or certified copies of certificates previously attained through formal training prior to completing the enrolment process.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) is granted as a result of identifying and assessing previous and current informal education and training, work experience and/or life experience and knowledge. Previous learning and the evidence supplied is measured against pre-determined performance standards contained within the Units of Competency.

To apply for recognition of prior learning you should indicate your decision to apply for recognition as soon as possible after enrolment and the induction program.

We will be happy to provide you with an RPL kit after speaking directly with you to ensure you understand the requirements of this process.

Delivery Mode

To meet the needs of our students Macquarie Community College balances delivery and engagement across permanent, regular and temporary delivery sites and offer face-to-face, remote zoom classes and self-paced learning options.

Ways to Study

  • On campus

Our college campus locations are:

    • Blacktown
    • Chatswood
    • Carlingford
    • Epping
    • Ryde
    • Mt Druitt
  • Virtual classroom
  • Complete workplace training
  • Combine ways to study

FAQ

How you got questions? Please see our comprehensive FAQ page for everything you need to know about Macquarie Community College, our policies, student support, application and enrolment procedures.

How to Apply

Step 1 - Apply

  • Select your preferred course and class
  • Review course and fee subsidy requirements to check your eligibility
  • If you need help contact us via livechat or via contact us form
  • Click Apply now

Step 2 - Assessment / Enrolment

  • We will assess your application and make contact within 2 business days
  • You will be asked to complete a language, literacy & numeracy assessment
  • Complete enrolment form
  • Provide all required evidence and/or documents

Step 3 - Start Learning

Following submitting your enrolment form and documents you will receive:

  • An enrolment confirmation
  • Tax invoice / payment plan details (if relevant)
  • A course reminder prior to your classes starting
  • A Zoom link (Online Zoom classes only)
  • A student login to your learning portal if relevant