Accredited units
- (SITXFSA005) Use hygienic practices for food safety
- (SITXFSA006) Participate in safe food handling practices
- (SITHFAB025) Prepare and serve espresso coffee
- (SITHCCC025) Prepare and present sandwiches
- (SITHFAB024) Prepare and serve non-alcoholic beverages
- (SITXFIN007) Process financial transactions
Course Overview
The hospitality sector is currently facing a skills shortage and, as a result, a wide variety of jobs are available to people looking to start a career or get some casual or part time work.
To address this, Introduction to Hospitality course covers the core skills required to work in hospitality. Students will gain the knowledge and hands-on experience to enable them to get started in the industry.
Moreover, this short Introduction to Hospitality course combines the theory with the opportunity to apply these skills in a safe and supportive environment.
Macquarie Community College operates from a range of venues across Northern and Western Sydney. We have campuses in Blacktown, Carlingford, Chatswood, Epping, Mt Druitt, Richmond, and Ryde. Enrol now!
What you will learn
Course outline
Students will gain the knowledge in a classroom environment and then get the opportunity to apply this knowledge and practice a range of skills in a simulated working environment with the support of industry mentors.
Students will learn about the requirements of a commercial café environment including:
- How to keep yourself, co-workers and customers safe
- Food safety requirements and practices
- How to maintain a clean and hygienic environment
- How to interact with customers and provide excellent service
- How to make great coffee
Course outcome
Students will gain a basic understanding of some of the core requirements of the hospitality industry and have the opportunity to put this knowledge into practice through hands-on experience in a simulated hospitality environment under the guidance of experienced mentors.
Students will learn;
- Safe work practices for hospitality
- Food handling practices
- How to provide great customer service
- How to process payments
- How to make a range of espresso coffees
- Prepare and present food and drinks
At the end of the course, you will be issued a Statement of Attainment where competency has been achieved.
What is involved
Time commitment
This course involves 12 days of classroom-based learning.
Some additional self-paced study will be required outside of the class. We recommend students plan for the same amount of self-paced learning as they have in the classroom, but the actual time required will depend on each student's prior skills and experience of the industry and prior educational background.
Assessment
Assessment (including recognition of prior learning) must:
- Meet the requirements of the relevant training package or accredited course, and
- Be conducted in accordance with the principles of assessment and the rules of evidence, and
- Meet workplace and, where relevant, regulatory requirements.
For this course assessment will entail the following:
- Written assessments and/or verbal assessments;
- Practical simulation and group role play;
What you need to know
Entry requirements
An appropriate level of language, literacy and numeracy (LLN) skills are required to enrol in this course. Macquarie Community College may conduct an LLN assessment as part of the pre enrolment process. Students in this course will be required to have English communication skills at the Intermediate level.
The duties in the workplace require staff to be on their feet and working in fast moving environments so a basic level of health and fitness is required.
SITXFSA005 Use hygienic practices for food safety is a prerequisite for SITHFAB025 Prepare and serve espresso coffee. This unit will be delivered in this course to meet the requirements.
What you need to provide
- All course material is provided and inclusive with course fees
- Notepad and pen
When undertaking work experience you will need suitable clothing and closed in shoes.
For remote learning online Zoom classes students will need a stable internet connection on computer or laptop to participate.
Fees and government subsidies
The NSW Government’s Adult and Community Education (ACE) Program provides affordable, local training and education to NSW communities. Under the ACE program, participants, employers, delivery partners and providers and the government collaborate to improve learning outcomes for learners and meet community training needs.
The ACE Program will also offer support to small business owners and their staff by providing fully subsidised accredited and non-accredited training in targeted courses in information technology, business services or foundation skills.
*Eligibility criteria apply. This training is fully subsidised by the NSW Government, and as a result your fee is determined through Training Services NSW formal eligibility criteria.
Students will need to supply the required evidence in accord with the requirements of Smart and Skilled eligibility.
- Eligible for Subsidised Training: Fee-Free
- Not Eligible for Subsidised Training: Price on Application
If you're a prospective student, employer or service provider please visit: https://www.macquarie.nsw.edu.au/adult-and-community-education/ for more information where you will find everything you need to know about the ACE program before you enrol.
Contact us today or call on 1300 845 888 to check your eligibility.
What you can do next
Career pathway
This course provides basic skills and some hands-on workplace experience that will enable students to gain employment in entry level positions in cafes, restaurants and clubs.
Study pathway
Upon completion of this course, you can study the SIT20322 Certificate II in Hospitality